Frequently Asked Questions
How long will my order take to arrive?
Usually it takes 4-13 business days to arrive after being dispatched. For information concerning our shipping time, please visit our 'Shipping & Handling' page.
What is the best way to wash silicone dinnerware?
Our Silicone dinnerware is 100% dishwasher safe (we recommend top-rack) to protect the longevity of the product and can also be hand washed in warm soapy water and left to air dry.
Can the bowls and plates go in the microwave ?
Yes! They absolutely can. They are also oven safe up to 200c, fridge & freezer safe.
Is silicone safe ?
YES! Keep in mind that silicone dinnerware has become quite popular and low quality items are available. Please ensure the silicone you are buying is of premium quality, 100% food grade, BPA free and FDA Approved just like the silicone we know and love here at Coop & Co. We source from top manufacturers and pride ourself on the quality of our products.
My silicone bowl is giving off a soapy taste ?
This is not common but can happen. This is due to an oily residue build up over time (oily pasta sauces/bakes or curries etc) or even some dishwashing liquids with certain ingredients that can have the same effect. The oils can occasionally stick to the silicone surface and create a soapy taste. The silicone material does not physically absorb flavours or washing products itself but can leave a residue on the surface. Never fear, this can easily be fixed!
Option 1 Rub a cut lemon or lime on the surface of the bowl to remove the oily layer, leave sit for 20-30 min and wash clean with warm soapy water and rinse with clean water as normal.
Option 2 Perform an oven "bake" (YES, we promise this is safe & works a treat!)
1. Heat your oven to 165 degrees celcius
2. Place your silicone bowls or plates on the oven rack and bake for 20 minutes
3. Carefully remove with protective oven mits and place into kitchen sink
4. Wash with warm soapy water carefully scrubbing with a scourer or brush to remove the oil build up
5. Rinse with fresh clean water and dry
Tip - we recommend using sensitive and fragrance free dish liquid to avoid leaving a funny taste on the silicone. You can perform both steps for an ultra clean.